SHIPPING POLICY

 

1. Delivery Zone

Products are shipped from France to:

• France
• International

2. Processing Times

Orders are prepared and shipped within 5 to 8 business days after payment validation.

3. Delivery Methods

Deliveries are made via:

• Mondial Relay

4. Delivery Times

Once shipped, orders are generally delivered within the following timeframes:

• France: approximately 5 business days
• International: approximately 10 business days

These times are indicative and may vary depending on the destination or periods of high activity.

5. Delivery Fees

Delivery is free for all orders.

6. Delays and Lost Packages

In the event of a significant delay or a lost package confirmed by the carrier, the customer may receive a full refund of their order after investigation with the carrier.